limau77 is committed to protecting the personal data of every Malaysian member. This Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights as a data subject.
Last updated: 11 June 2026
Before diving into the full legal text, here are the six core commitments that underpin how limau77 handles your personal data. These reflect our genuine approach to privacy — not just regulatory box-ticking.
All personal data stored by limau77 is encrypted at rest using AES-256. Data in transit between your device and limau77 servers is protected by TLS 1.3. No plaintext personal data is ever stored.
limau77 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is yours — we only share it where legally required or to deliver our services.
You have the right to access, correct, and request deletion of your personal data at any time. Submit requests via Account Settings or by contacting our support team. We respond within 30 days.
limau77 collects only the personal data necessary to operate your account, process payments, satisfy KYC and AML obligations, and deliver a personalised gaming experience. We do not collect data beyond what is needed.
We retain personal data only for as long as required by law or necessary to fulfil the purpose for which it was collected. Account data is retained for a minimum of 5 years post-account closure for AML compliance.
In the event of a data breach that may affect your personal information, limau77 will notify affected users within 72 hours of becoming aware of the breach, consistent with applicable data protection obligations.
This Privacy Policy ("Policy") is issued by limau77 ("limau77," "we," "us," or "our") and applies to all personal data collected through the limau77 website, platform, and gaming services accessible at limau77.co ("the Platform"). This Policy explains our practices regarding the collection, use, disclosure, storage, and protection of your personal information.
limau77 operates in compliance with applicable international data protection standards and is committed to handling all personal data lawfully, fairly, and transparently. By registering a limau77 account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read alongside our Terms & Conditions, which govern your use of the limau77 Platform.
Data Controller: limau77 is the data controller in respect of personal data collected through the Platform. All data processing queries should be directed to our Data Protection contact listed in Section 15 of this Policy.
limau77 collects personal data from you in the following categories, depending on how you interact with the Platform:
| Category | Data Points | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, MyKad / passport number | Registration & KYC |
| Contact Data | Email address, Malaysian mobile number, residential address | Registration & KYC |
| Financial Data | Bank account details, e-wallet IDs (Touch 'n Go, Boost, DuitNow), transaction history | Deposits & Withdrawals |
| Gaming Data | Bets placed, games played, session duration, win/loss history, bonus usage | Platform use |
| Technical Data | IP address, device type, browser, operating system, cookies, session tokens | Platform access |
| KYC Documents | Copies of MyKad, passport, utility bills, selfie verification images | Identity verification |
| Communications | Live chat transcripts, support email content, feedback submissions | Customer support interactions |
limau77 does not intentionally collect sensitive personal data beyond what is necessary for KYC and AML compliance (such as identity document images). We do not collect health data, biometric data beyond identity document photographs, or political opinions.
limau77 uses your personal data for the following purposes:
limau77 processes your personal data on the following legal bases:
limau77 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, solely as necessary to operate the Platform and meet legal obligations:
Important: All third-party service providers that handle limau77 user data are bound by contractual data processing agreements requiring them to maintain equivalent data protection standards and to use data only for the specified purpose.
limau77 uses cookies and similar tracking technologies to operate the Platform, maintain your session, and improve your experience. The categories of cookies we use are as follows:
You can manage cookie preferences via your browser settings. Disabling strictly necessary cookies may impair Platform functionality. Consent for non-essential cookies may be withdrawn at any time via your Account Settings.
limau77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:
While limau77 takes all reasonable steps to protect your data, no security system is impenetrable. You are encouraged to use a strong, unique password for your limau77 account and to enable two-factor authentication.
limau77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.
Subject to applicable law and certain exceptions, you have the following rights in respect of your personal data held by limau77:
To exercise any of these rights, contact the limau77 Data Protection team at the details provided in Section 15. We will respond to all verified requests within 30 days. We may need to verify your identity before processing certain requests.
The limau77 Platform is strictly for persons aged 21 and above. limau77 does not knowingly collect personal data from persons under 21 years of age. If we become aware that an account has been registered by a person under 21, we will close the account, forfeit any associated funds, and delete all associated personal data to the extent permitted by law. Parents and guardians who believe a minor has registered at limau77 should contact our support team immediately.
In the course of operating the Platform, your personal data may be transferred to and processed in countries outside Malaysia, including countries where limau77's hosting infrastructure, game providers, or payment processors operate. Where such transfers occur, limau77 takes steps to ensure that your data receives equivalent protection to that afforded under applicable Malaysian and international data protection standards, including through the use of standard contractual clauses and data processing agreements with all relevant service providers.
limau77 may send you promotional communications — including bonus offers, new game notifications, and event promotions — via email or SMS, where you have opted in to receive marketing communications at registration or through Account Settings. You may withdraw your marketing consent at any time by:
Withdrawal of marketing consent does not affect the delivery of transactional communications necessary for account operation, such as deposit confirmations, withdrawal notifications, and security alerts.
The limau77 Platform may, from time to time, contain references or links to third-party content. limau77 is not responsible for the privacy practices of third-party websites or services and this Policy does not apply to such sites. We encourage you to review the privacy policies of any third-party sites you visit.
limau77 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via email and/or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform after changes are published constitutes acceptance of the revised Policy. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this Policy periodically.
For all privacy-related enquiries, data subject rights requests, or data breach reporting, please contact the limau77 Data Protection team through the following channels:
For terms of service questions, visit Terms & Conditions. For responsible gaming support, visit Responsible Gaming. For general questions, visit FAQ.
Your personal data is protected, your payments are encrypted, and your limau77 account is yours alone. Join over 250,000 Malaysian players today. Register in under 3 minutes — deposit via Touch 'n Go eWallet or DuitNow. 21+ only.